- Escalation Contact
- Concurrence Assistance: [email protected]
- 1st Level PON Assistance: [email protected]
- 2nd Level: 800-865-1498 Option 8
- 3rd Level: [email protected] or Call 870-587-4794
- 4th Level: [email protected] or Call 864-672-5048
- 5th Level: [email protected]
- For the CLEC Portal, please use the below Escalation Contacts:
- Concurrence Assistance: [email protected]
- 1st Level: [email protected]
- 2nd Level: [email protected] or Call 870-587-4794
- 3rd Level: [email protected] or call 864-672-5048
- 4th Level: [email protected]
- For the Resale Carriers, please use the below Escalation Contacts:
- 1st Level: [email protected]
- 2nd Level: [email protected]
- 3rd Level: [email protected]
- Directory Escalation Contacts:
- 1st Level: [email protected]
- 2nd Level: [email protected]